Support
Support Overview
RainDance has developed a simple, yet powerful Web-based approach to providing scientific, technical, and business support for our customers. Our cross-functional Customer Allegiance team brings together professionals with deep knowledge in applications support, field service, and customer support. Their goal is to ensure that your experience with our solution accelerates your scientific research. Here you will find immediate answers about our instrument and its application. You also can interact with other RainDance users to share knowledge and enhance your science.
Contact RainDance support:
Direct Line – 781-861-6300, select option 1
Toll Free in North America – 888-724-6440, select option 1
Technical Support – support@raindancetech.com
Customer Care – customercare@raindancetech.com
Product Information – info@raindancetech.com
